Attention: Dear Customers,
Due to the stocktake from 29th May - 7th June 2012, all orders placed after 3.00pm Sydney time, 28th May 2012 will be posted on 7th June 2012 by the fastest possible delivery. Our apologies for any inconvenience.
We offer following methods of delivery:
* Regular Post within Australia (tracking online) - $10.00 per order.
Expected delivery times to NSW, ACT - 2 business days; to VIC, SA, QLD - 4 business days: to TAS, WA, NT - 5 business days
* Registered Regular Post within Australia with a tracking online, signature on delivery & insurance - $13.50 per order. Expected delivery times to NSW, ACT - 2 business days; to VIC, SA, QLD - 4 business days: to TAS, WA, NT - 5 business days
* Express Post Platinum within Australia with tracking online, signature on delivery & insurance - $19.00 per order
Delivery times to central areas of NSW, ACT, VIC, QLD, TAS, WA - Guaranteed Next Business Day; to provincial centres of NSW, ACT, VIC, QLD, TAS, WA, NT - Outside Express Post network - fastest possible delivery (if the order is placed before 3.00pm of Sydney time on any business day Monday to Friday). Attention: An additional fee will be applied/charged to larger orders with Express Post Platinum delivery method. The customer will be contacted in that case to get confirmation.
There could be delivery delay to some areas in WA & NT (depends on the distance from the main cities).
* Registered Post International to New Zealand with insurance and signature on delivery - $25.00 per order. Delivery time is 4-10 business days.
If you require delivery in later dates, please inform us by putting the date in the message box provided shipping and payment page.
Gifts & Wishes now deliver to PO Boxes! This new service is great if you are sending a gift to a home and do not want to give authority for the courier to leave it at the front door, in the event that they are not home. The courier will take it to the nearest post office instead! This is a fantastic service.
All orders and gifts are delivered during courier/office hours Monday - Friday 9:00AM - 5:00PM. Courier Services do not deliver on PUBLIC HOLIDAYS, SATURDAYS & SUNDAYS in Australia and New Zealand.
We can not guarantee the exact time of a day for delivery. Should there be no one to receive the parcel/gift upon delivery, a delivery card will be left in the letter box. You/Recipient can pick the gift up from the nearest Post Office at your earliest convenience.
We believe we have employed excellent delivery partners who will endeavor to provide you with the best attention to care and speediness of service. However, there may be times when despite our best efforts, gifts are delayed in the delivery process. To help to avoid gifts arriving after a specific date, we ask you to complete the "preferred delivery date" in the order form.
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense or provide any refund.
If you require more information on delivery, please email your enquiry to info@e-giftsandwishes.com.
Some Common Questions and Answers on Delivery Time Interpretation.
| What does "Next Business Day " mean ? |
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Next Business Day means shipped today Thursday, arrives Friday between 8am - 5pm. Except Saturdays, Sundays and Public Holidays. Example, if you placed an order on Monday before 3pm, then it will arrive between 8am-5pm on Tuesday. Or if you placed an order after 3pm on Monday, then next business day delivery will be between 8am-5pm on Wednesday.
| How long is one business day and what does it mean? |
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Question: I was wondering because when i order shipments, they always say, 1 or 2 "business day".
Answer: You'll get it between 1 and 2 days, not counting any weekends. So if you order before 3pm on a Friday, you won't get it until Monday or Tuesday. If you order after 3pm on a Friday, you won't get it until Tuesday, Wednesday.
| What does 3-5 working days mean? |
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Question: hey, i ordered some gift on Monday which had been posted on Tuesday and the website said it would take 3-5 working days to get to my house. i was just wondering as it is now Friday and it has not been received if it will arrive on Saturday or Monday?
Answer: Means it will take from 3 to 5 working days to arrive, do not count Saturdays, Sundays nor Bankholidays. So if you order it before 3pm on Tuesday it should come Friday, Monday or Tuesday. Or if you order it after 3pm on Tuesday it should come Monday, Tuesday or Wednesday.
